Designerly understanding: Information needs for model transparency to support design ideation for AI-powered user experience

QV Liao, H Subramonyam, J Wang… - Proceedings of the …, 2023 - dl.acm.org
Despite the widespread use of artificial intelligence (AI), designing user experiences (UX) for
AI-powered systems remains challenging. UX designers face hurdles understanding AI …

Towards a process model for co-creating AI experiences

H Subramonyam, C Seifert, E Adar - Proceedings of the 2021 ACM …, 2021 - dl.acm.org
Thinking of technology as a design material is appealing. It encourages designers to explore
the material's properties to understand its capabilities and limitations—a prerequisite to …

Planning for natural language failures with the ai playbook

MK Hong, A Fourney, D DeBellis… - Proceedings of the 2021 …, 2021 - dl.acm.org
Prototyping AI user experiences is challenging due in part to probabilistic AI models making
it difficult to anticipate, test, and mitigate AI failures before deployment. In this work, we set …

Designing responsible ai: Adaptations of ux practice to meet responsible ai challenges

Q Wang, M Madaio, S Kane, S Kapania… - Proceedings of the …, 2023 - dl.acm.org
Technology companies continue to invest in efforts to incorporate responsibility in their
Artificial Intelligence (AI) advancements, while efforts to audit and regulate AI systems …

fAIlureNotes: Supporting Designers in Understanding the Limits of AI Models for Computer Vision Tasks

S Moore, QV Liao, H Subramonyam - … of the 2023 CHI Conference on …, 2023 - dl.acm.org
To design with AI models, user experience (UX) designers must assess the fit between the
model and user needs. Based on user research, they need to contextualize the model's …

Protoai: Model-informed prototyping for ai-powered interfaces

H Subramonyam, C Seifert, E Adar - Proceedings of the 26th …, 2021 - dl.acm.org
When prototyping AI experiences (AIX), interface designers seek useful and usable ways to
support end-user tasks through AI capabilities. However, AI poses challenges to design due …

Exploring the future of design tooling: The role of artificial intelligence in tools for user experience professionals

T Knearem, M Khwaja, Y Gao, F Bentley… - Extended Abstracts of …, 2023 - dl.acm.org
Recently, artificial intelligence (AI) has been introduced into a variety of consumer
applications for creative work. Although AI-driven features in design tooling are nascent …

Re-examining whether, why, and how human-AI interaction is uniquely difficult to design

Q Yang, A Steinfeld, C Rosé… - Proceedings of the 2020 …, 2020 - dl.acm.org
Artificial Intelligence (AI) plays an increasingly important role in improving HCI and user
experience. Yet many challenges persist in designing and innovating valuable human-AI …

Investigating explainability of generative AI for code through scenario-based design

J Sun, QV Liao, M Muller, M Agarwal, S Houde… - Proceedings of the 27th …, 2022 - dl.acm.org
What does it mean for a generative AI model to be explainable? The emergent discipline of
explainable AI (XAI) has made great strides in helping people understand discriminative …

Experiences with improving the transparency of AI models and services

M Hind, S Houde, J Martino, A Mojsilovic… - Extended Abstracts of …, 2020 - dl.acm.org
AI models and services are used in a growing number of high-stakes areas, resulting in a
need for increased transparency. Consistent with this, several proposals for higher quality …