Toward an understanding of trust repair in human-robot interaction: Current research and future directions

AL Baker, EK Phillips, D Ullman… - ACM Transactions on …, 2018 - dl.acm.org
Gone are the days of robots solely operating in isolation, without direct interaction with
people. Rather, robots are increasingly being deployed in environments and roles that …

Human-robot interaction: developing trust in robots

DR Billings, KE Schaefer, JYC Chen… - Proceedings of the …, 2012 - dl.acm.org
In all human-robot interaction, trust is an important element to consider because the
presence or absence of trust certainly impacts the ultimate outcome of that interaction …

A literature review of trust repair in HRI

C Esterwood, LP Robert - 2022 31st IEEE international …, 2022 - ieeexplore.ieee.org
Trust is vital for effective human-robot teams. Trust is unstable, however, and it changes over
time, with decreases in trust occurring when robots make mistakes. In such cases, certain …

A multidimensional conception and measure of human-robot trust

BF Malle, D Ullman - Trust in human-robot interaction, 2021 - Elsevier
Robots are increasingly used in social applications, which raise challenges regarding
people's trust in robots. A modern conception of human-robot trust must go beyond the …

Trust: Recent concepts and evaluations in human-robot interaction

T Law, M Scheutz - Trust in human-robot interaction, 2021 - Elsevier
We present a survey of investigations of human trust in robots in the recent human-robot
interaction literature. The included papers are all experimental HRI studies and were …

[HTML][HTML] Three strikes and you are out!: The impacts of multiple human–robot trust violations and repairs on robot trustworthiness

C Esterwood, LP Robert Jr - Computers in Human Behavior, 2023 - Elsevier
Robots like human co-workers can make mistakes violating a human's trust in them. When
mistakes happen, humans can see robots as less trustworthy which ultimately decreases …

Exploring the differential effects of trust violations in human-human and human-robot interactions

GM Alarcon, AM Gibson, SA Jessup, A Capiola - Applied Ergonomics, 2021 - Elsevier
There is sparse research directly investigating the effects of trust manipulations in human-
human and human-robot interactions. Moreover, studies on human-human versus human …

Modeling trust in human-robot interaction: A survey

ZR Khavas, SR Ahmadzadeh, P Robinette - International conference on …, 2020 - Springer
As the autonomy and capabilities of robotic systems increase, they are expected to play the
role of teammates rather than tools and interact with human collaborators in a more realistic …

Can you trust your robot?

PA Hancock, DR Billings… - Ergonomics in Design, 2011 - journals.sagepub.com
It is proposed that trust is a critical element in the interactive relations between humans and
the automated and robotic technology they create. This article presents (a) why trust is an …

A model of human-robot trust: Theoretical model development

T Sanders, KE Oleson, DR Billings… - Proceedings of the …, 2011 - journals.sagepub.com
This work explores the theoretical foundations of trust which provide the framework for the
development of our model of human-robot team trust. The pragmatic purpose for this model …