Enterprise social media can provide visibility of users' actions and thus has the potential to
reveal insights about users in the organization. We mined large-scale social media use in an …

We conducted four annual comprehensive surveys of social networking at Microsoft
between 2008 and 2011. We are interested in how employees use these tools and whether …

In this work we analyze the behavior on a company-internal social network site to determine
which interaction patterns signal closeness between colleagues. Regression analysis …

The proliferation of enterprise social media (ESM) has created opportunities for employees
to self-organize around common goals or interests. However, little is known about the …

Characterizing user behavior by social network analysis in social media has been an active
research domain for a long time. However, much previous research has focused on the …

Increasingly, large organizations are experimenting with internal social media (eg, blogs,
forums) as a platform for widespread distributed collaboration. Contributions to their …

Many existing studies of social media focus on only one platform, but the reality of users'
lived experiences is that most users incorporate multiple platforms into their communication …

There is a growing body of research into the adoption and use of social software in
enterprises. However, less is known about how groups, such as communities, use and …

Realizing the value of social media requires innovative computing research Page 1 34
CommUniCations of the aCm | SepTeMBeR 2011 | Vol. 54 | no. 9 viewpoints SOCial media …

The use of social networking software by professionals is increasing dramatically. How it is
used, whether it enhances or reduces productivity, and how enterprise-friendly design and …