Envisioned pedagogical uses of chatbots in higher education and perceived benefits and challenges

O Tsivitanidou, A Ioannou - International conference on human-computer …, 2021 - Springer
The widespread use of chatbots is a reality and their application in higher education is
promising. Understanding higher education users' expectations for the use of chatbots in …

[PDF][PDF] Users' needs assessment for chatbots' use in higher education

O Tsivitanidou, A Ioannou - Central European Conference on …, 2020 - academia.edu
Higher education comprises an important field for the application of chatbots, especially for
large-scale use. This paper reports on a needs assessment that was conducted with higher …

[HTML][HTML] Here's to the future: Conversational agents in higher education-a scoping review

DSM Pereira, F Falcão, L Costa, BS Lunn… - International Journal of …, 2023 - Elsevier
With AI's advancing technology, pedagogical changes are occurring, and chatbots are
becoming more intertwined in our daily lives. While these can be used in a variety of …

Use of chatbots in e-learning context: A systematic review

ANI Riza, I Hidayah, PI Santosa - 2023 IEEE World AI IoT …, 2023 - ieeexplore.ieee.org
The integration of Chatbot systems in the education sector has been made possible due to
advancements in Artificial Intelligence (AI) technology. The adoption of this technology for …

A review of opportunities and challenges of chatbots in education

GJ Hwang, CY Chang - Interactive Learning Environments, 2023 - Taylor & Francis
This study explores the trends of chatbots in education studies by conducting a literature
review to analyze relevant papers published in the Social Science Citation Index (SSCI) …

Exploring the role of chatbots and messaging applications in higher education: a teacher's perspective

JJ Merelo, PA Castillo, AM Mora, F Barranco… - … Conference on Human …, 2022 - Springer
The use of new technologies such as messaging applications and chatbots in higher
education is rapidly growing in Western countries. This entails a careful consideration of the …

A review of chatbots in education: practical steps forward

S Cunningham-Nelson, W Boles… - … conference for the …, 2019 - eprints.qut.edu.au
CONTEXT The class size in a university often impacts how an educator delivers the class,
and how students interact in the class. Smaller class sizes often allow students and …

Unleashing the potential of chatbots in education: A state-of-the-art analysis

R Winkler, M Söllner - Academy of Management Proceedings, 2018 - journals.aom.org
Chatbots are becoming a ubiquitous trend in many fields such as medicine, product and
service industry, and education. Chatbots are computer programs used to conduct auditory …

Are we there yet?-a systematic literature review on chatbots in education

S Wollny, J Schneider, D Di Mitri, J Weidlich… - Frontiers in artificial …, 2021 - frontiersin.org
Chatbots are a promising technology with the potential to enhance workplaces and
everyday life. In terms of scalability and accessibility, they also offer unique possibilities as …

[HTML][HTML] Perceptions and usage of AI chatbots among students in higher education across genders, academic levels and fields of study

C Stöhr, AW Ou, H Malmström - Computers and Education: Artificial …, 2024 - Elsevier
AI chatbots have ignited discussions and controversies about their impact on teaching and
learning practices in higher education. This study explores students' adoption and …