Home deliveries and e-commerce activities have increased substantially in the recent years.
This fact led to the increase of the number of last mile trips in urban areas contributing …

The last decade has seen a rapid growth in business to consumer parcel deliveries, driven
to a large extent by a corresponding growth in online shopping. However, the 'last mile'of …

Urban goods distribution is important for the economy. However urban transport causes
traffic, noise and pollution. The European Research project CityLog (part of Framework …

Several innovative technologies, like parcel lockers, arise to improve the efficiency of last
mile delivery service in urban areas, which has a growing impact on the satisfaction of …

This study aims to assess delivery lockers as a last-mile solution, considering the behavior
and interaction among e-commerce stakeholders. In Brazil, a large portion of deliveries are …

Land efficient last mile delivery concepts are key to reducing the traffic in cities and to
minimising its environmental impact. This paper proposes a decision support method that …

This study presents the results of assessing the potential demand for an automated parcel
locker (APL) system that is being deployed. A two-stage approach was developed for …

The constant rise of e-commerce coupled with extremely fast deliveries is a significant
contributor to saturate city centers' mobility. To address this issue, the development of a …

This study explores customer value in relation to parcel lockers, a self-service tool that
reshapes the delivery and returns experience in the context of e-commerce last mile …

Urban logistics is becoming increasingly complex and costly. There are several reasons for
this, such as the growth of e-commerce, enhanced customer expectations, the desire to …