In this chapter, two case studies of interagency collaboration (with a fictitious client)
demonstrate how organizationally effective interagency collaboration affects the delivery of …

This paper provides a framework that con be employed in the evaluation of interagency
relationships and in the subsequent reorganization of service delivery systems. An …

The literature is reviewed on the qualities of integrated and non-integrated organizational
systems. Social service delivery has changed in recent decades such that organizational …

This report examines frameworks for inter-agency collaboration and integration of forms and
services, including barriers and facilitators to such initiatives. Programs with integrated forms …

This study discusses how human service agencies implemented systems to improve service
coordination through structural integration or interagency collaborative service delivery …

The interorganizational theories of Litwak and Rothman and Levine and White are utilized to
suggest the need for practitioners, involved in services integration efforts, to consider the …

The authors trace the definition and challenges of “service integration,” variously known over
time as “collaboration,”“coordination,”“human services integration,” and “one-stop …

This paper focuses on factors that impact significantly on decisions concerning inter-
organizational coordination (IOC). Its premise is that the shift from large state-operated …

This paper presents a conceptual model of how organizations collaborate to deliver public
services to citizens and businesses. The model is derived from a comparative study of 12 …

Reduced financial support and increased service demand have led many human service
administrators to undertake coordination activities with other organizations in order to …