My goal in this review is to provide enough information for the reader to determine whether
to choose this book from the many options reviewed in this issue of Human Relations. So …

Although it is easy to identify the ways in which emotion is now part and parcel of these and
other domains, what is less clear is what this decade of development has contributed to our …

The two aims of this chapter are first, to provide a non-specialist and hence fairly general
overview of psychological research into emotions at work and, second, to consider the …

The modern workplace is often thought of as cold and rational, as no place for the
experience and expression of emotions. Yet it is no more emotionless than any other aspect …

This book is the fourth in a series spanning almost 25 years that have been edited by the
highly respected authors Roy Payne and Cary Cooper. The theme of these books has been …

Until recently, emotion as an area of study has received relatively little attention from
organizational behavior researchers (Fineman, 1993, 1996). Flam, for example, writes:“a …

Emotions are a daily experience in life, both inside and outside of work. They are both a
response to events and situations that we encounter and a cause of our responses. Despite …

So we come to the last chapter of our book. The question that we ask at this juncture is, What
are the management tools that come out of all this? Indeed, one of our key objectives in …

In this book, the authors provide up-to-date thinking and research on the broad range of
emotional experience in working environments with particular attention to the causes of …

Undergraduate students would likely find that this book offers a good overview of the various
topics. Graduate students in business or industrial/occupational psychology would also …