Improving the position and effectiveness of user-centred design (UCD) in software and
product development is a challenge in many companies. One step towards improvements is …

Improving the position and effectiveness of user-centred design, UCD, in software and
product development is a challenge in many companies. One step towards improvements is …

The aim of this paper is to explore and evaluate the role that can be played by Usability
Maturity Models (UMMs) in integrating agile processes and User Centred Design (UCD) …

Usability capability is a characteristic of a development organization that predicts the level of
usability the development projects are capable of achieving. Our experiments with the …

Usability is central especially in contexts with highly heterogeneous user groups as it is the
case in developing countries. User involvement and participation has positive impacts …

A world becoming more digitally transformed and connected poses significant challenges for
IT organizations, requiring increased attention to the usability of their software products and …

The aim of this study was to evaluate the Classification of Usability Problems (CUP) scheme.
The goal of CUP is to classify usability problems further to give user interface developers …

Technical communicators often face the challenge of documenting poorly designed
products. As a result, technical communicators are frequently the ones who advocate for …

In product design, human factors are considered as an element of differentiation given that
todays consumer demands are increasing. Safety, wellbeing, satisfaction, health …

Usability and user centered design (UCD) are central to software development. In
developing countries, the gap between IT development and the local use situation is larger …