[PDF][PDF] Service Quality and the Mediating Effect of Corporate Image on the Relationship between Customer Satisfaction and Customer Loyalty in the Malaysian Hotel …

BL Cheng, MZA Rashid - Gadjah Mada …, 2013 - download.garuda.kemdikbud.go.id
Service quality is vital to the success of any service organization. The rapid growth of the
Malaysian hotel industry in the 2000's forced hotel operators to seriously recognize the …

Relationship between corporate image and customer loyalty in mobile communications service markets

YE Kim, JW Lee - African Journal of Business Management, 2010 - papers.ssrn.com
This study examines the relationships between corporate image, brand awareness, service
price, service quality, customer support services, and customer loyalty, and investigates the …

The effects of brand image on customer satisfaction and loyalty intention in retail super market chain UK

R Neupane - International Journal of social sciences and …, 2015 - nepjol.info
The main purpose of this research is to examine the effects of brand image on customer
satisfaction and loyalty intention. It also examines the relationships between the brand …

[PDF][PDF] The effect of brand image and perceived value on satisfaction and loyalty at convenience stores in Vietnam

DT Cuong, BH Khoi - … of Advanced Research in Dynamical and …, 2019 - researchgate.net
The main purpose of the study was to empirical research on the effect of brand image and
perceived value on customer satisfaction and customer loyalty at convenience stores in …

The impact of brand image and service quality on consumer loyalty in the banking sector

S Wahyuni, I Ghozali - 2019 - um.edu.mt
Purpose: The study aims to analyze the extent in which a bank is trying to provide the best
service to survive in the long term and what is demanded from it to be the best banking …

Brand image, customer satisfaction and loyalty intention: A study in the context of cosmetic product among the people of Central India

S Thakur, AP Singh - EXCEL International Journal of …, 2012 - indianjournals.com
In this research article we have examine the relationship between brand image, customer
satisfaction and loyalty intention in the context of cosmetic product of selected company …

[PDF][PDF] The relationship among the corporate reputation, customer satisfaction, customer loyalty and behavioral intentions. A study on the Pakistan textile industry

M Farhan, RI Hussain, SN Khan… - International Journal of …, 2020 - researchgate.net
Corporate reputation is an intangible asset of the organizations which could help to sustain
the competitive advantage for a longer period. However, ineffective development of …

A study of brand image towards customer's satisfaction in the Malaysian hotel industry

J Lahap, NS Ramli, NM Said, SM Radzi… - Procedia-Social and …, 2016 - Elsevier
Branding is known to be important to an organization. Through effective and efficient
branding research and development, it is believed that the attainment of proper …