In this paper, the authors propose a systematization of social software use in crisis
situations, examining different types of cooperation and challenges. The authors discuss …

In this paper we will be discussing how the (semi-) professional actors involved in crisis
management (police, fire-fighters, etc.) and the affected citizens can communicate and …

Social media has become an integrated part of human communication, both as a means to
establish and maintain social relationships, and as a means of sharing and co‐creating …

Social media together with still growing social media communities has become a powerful
and promising solution in crisis and emergency management. Previous crisis events have …

Purpose The use of social media in crisis communication is growing and spreading in an
instantaneous speed. The social media technology enables immediate information sharing …

The rise of social media and the broad diffusion of 'smart devices' in contemporary society
have profound implications for crisis management. The emergence of social media and …

The involvement application and use of crisis and emergency management and
communication are increasing rapidly. This study conducts a systematic literature review to …

ABSTRACT In 2004, Information Systems for Crisis Response and Management (ISCRAM)
was a new area of research. Pioneering researchers from different continents and …

The research field of crisis informatics examines, amongst others, the potentials and barriers
of social media use during conflicts and crises. Social media allow emergency services to …

Emerging social media and so-called Web 2.0 technologies will continue to have a great
impact on the practice and application of the emergency management function in every …