This paper describes the development and validation of a measure of organizational
investments in social capital (OISC). The scale development process is carried out over …

Purpose Exploring the mechanisms through which social capital (SC) operates in
organizations is highly important for both researchers and practitioners. As a theoretical …

Social Capital (SC) is a comprehensive concept that refers to the benefits obtained from
social connections. Personal SC is the basic level of SC in organizations and is very …

Social capital refers to the resources derived from social relationships. Although the concept
of social capital has been applied at the individual, group, and organizational levels of …

The importance and usefulness of social capital as a concept in the study of organizations
have been established by a large body of research. The aim of this paper is to review the …

Purpose–To the extent that customer relationships with service providers provide value to
service firms suggests that these relationships can be viewed as social capital. This paper …

Improving customers' service experiences by identifying ways to develop organizational
cultures that better motivate and engage service employees is an important issue for service …

This paper delves into various perspectives–philosophical, sociological, economic and
financial/business or oganisational-in literature on the concept of social capital. It presents a …

Recently, there has been a shift in the way management scholars view the firm, from
traditional models that are based on ideas of opportunism and market failure to newer …

Social capital is gaining prominence in social work discourse given its role in social and
economic mobility. Yet measuring social capital pragmatically in terms of policy, practice and …