What motivates use of an expert system? Recent studies have found that the anticipated
performance benefits of using an expert system-such as increases in decision quality …

Expert Systems pose significant challenges for management and may potentially have a
profound impact in the workplace. This paper develops and tests a model based on the …

This chapter provides a personal reflection on the inspiration for and the development and
evolution of the technology acceptance model (TAM). In the early to mid 1980s, when TAM …

This paper reports on the results of a survey of knowledge engineers from private
organizations, and empirically examines the state of expert systems (ES) in organizational …

This article builds upon the technology acceptance model and theories of technology
sensemaking to explore pre‐enterprise system adoption expectations and post‐enterprise …

A comprehensive list of ten major expert systems (ES) related factors likely to affect users'
jobs has been defined, including problem importance, problem difficulty, developer skill …

Building on recent unique, yet potentially complementary, approaches to understanding the
formation of user perceptions about technology (Venkatesh, 1999; Venkatesh & Speier …

Expertise is essential in problem solving, particularly for executives. Much literature
indicates that, in solving daily problems, executives may employ both analytical thinking and …

Purpose Expert systems (ES) design emulates expertise with the intention that the ES be
used by non-experts. This study aims to predict end-user intention and use of ES by …

Evaluation of information system success has been the focus of much research. However,
most variables such as user satisfaction and system usage can only be measured after …