CA de Matos, M Curth, A dos Santos Garcia - Journal of Electronic …, 2020 - jecr.org
ABSTRACT B2C e-commerce sales have been growing all over the world in recent years. Research has shown that customer trust is a critical variable for online shoppers, and a key …
F Kamari, S Kamari - European Journal of Business and Management, 2012 - Citeseer
The rapid growth in the electronic commerce over the internet has fuelled predictions and speculations about what makes a business to consumer (B2C) web site effective. Increasing …
HW Kim, Y Xu, J Koh - Journal of the association for information …, 2004 - aisel.aisnet.org
While vendors on the Internet may have enjoyed an increase in the number of clicks on their Web sites, they have also faced disappointments in converting these clicks into purchases …
S Grabner-Kräuter, EA Kaluscha - Trust and new technologies, 2008 - elgaronline.com
Despite continued proliferation of commercial websites, many consumers perceive electronic commerce transactions to be riskier than traditional realworld purchases (Metzger …
R Connolly, F Bannister - Journal of Information Technology, 2007 - journals.sagepub.com
Trust is a complex phenomenon that pervades human relations. It is essential for the success of business-to-consumer electronic commerce, where many of the tools that can be …
Consumer commitment and trust placed by the consumer in a website are two key factors for maintaining a long‐term relationship between consumers and businesses in the online …
T Metehan, AY Zengin - Australian Journal of Business and Management …, 2011 - ajbmr.com
Firms' primary objectives are gaining profit and providing continuity. During the recent years virtual platforms are the most popular and strategic way to achieve these objectives …
A Rybak - Folia Oeconomica Stetinensia, 2018 - ceeol.com
The increasing use of the Internet as a commercial sales channel arouses interest in understanding key issues in building customer relationships. Confidence is considered the …
K Pennanen - Frontiers of E-Business Research, 2005 - researchgate.net
Trust is a widely studied phenomenon across disciplines. For example, researchers in a context of e-commerce have conducted several studies concerning consumer's trust in …