Customer satisfaction is imperative for the incessant survival of any organization around the
world. This research work intends to investigate the impact of E-banking variables on …

E-banking can provide speedier, faster and reliable services to the customers for which they
are relatively happy. E-banking services not only can create new competitive advantages, it …

Purpose This study explores the service quality dimensions in Internet banking and their
impact on e-customer's satisfaction and e-customer's loyalty. This study tries to inspect the …

Purpose–This study aims to determine the effects of service quality dimensions on customer
satisfaction in Pakistan by using the SERVQUAL model. Design/methodology/approach–A …

The banking sector around the globe has witnessed a huge development in its services and
products. The electronic banking services are considered as a competitive advantage for the …

Indian banks are strategically using advancements in E-Banking services for retaining and
attracting customers, and are therefore making large investments in implementing the latest …

E-commerce has revolutionised the entire business economy. With benefits such as hassle-
free, quick and real-time banking, internet banking offers immense benefits to today's …

The study aims to explore key dimensions of service quality of E-Retailing of Islamic banks
in the Kingdom of Saudi Arabia. The convenience sample size consists of 373 respondents …

Purpose: This paper's main aim is to validate the service quality dimensions offered by
commercial banks in the study area and the relationship between service quality dimensions …

Purpose: The purpose of this research paper is to study how the e-banking consumers'
perceive the e-banking services of public, private and foreign sector banks operating in the …