Human-Centered Explainable AI (HCXAI): beyond opening the black-box of AI

U Ehsan, P Wintersberger, QV Liao… - CHI conference on …, 2022 - dl.acm.org
Explainability of AI systems is crucial to hold them accountable because they are
increasingly becoming consequential in our lives by powering high-stakes decisions in …

Human-centered explainable AI (HCXAI): coming of age

U Ehsan, P Wintersberger, EA Watkins… - Extended abstracts of …, 2023 - dl.acm.org
Explainability is an essential pillar of Responsible AI that calls for equitable and ethical
Human-AI interaction. Explanations are essential to hold AI systems and their producers …

Operationalizing human-centered perspectives in explainable AI

U Ehsan, P Wintersberger, QV Liao, M Mara… - Extended abstracts of …, 2021 - dl.acm.org
The realm of Artificial Intelligence (AI)'s impact on our lives is far reaching–with AI systems
proliferating high-stakes domains such as healthcare, finance, mobility, law, etc., these …

Human-centered explainable ai (xai): From algorithms to user experiences

QV Liao, KR Varshney - arXiv preprint arXiv:2110.10790, 2021 - arxiv.org
In recent years, the field of explainable AI (XAI) has produced a vast collection of algorithms,
providing a useful toolbox for researchers and practitioners to build XAI applications. With …

Charting the sociotechnical gap in explainable ai: A framework to address the gap in xai

U Ehsan, K Saha, M De Choudhury… - Proceedings of the ACM …, 2023 - dl.acm.org
Explainable AI (XAI) systems are sociotechnical in nature; thus, they are subject to the
sociotechnical gap-divide between the technical affordances and the social needs …

Expanding explainability: Towards social transparency in ai systems

U Ehsan, QV Liao, M Muller, MO Riedl… - Proceedings of the 2021 …, 2021 - dl.acm.org
As AI-powered systems increasingly mediate consequential decision-making, their
explainability is critical for end-users to take informed and accountable actions. Explanations …

Human-centered explainable ai: Towards a reflective sociotechnical approach

U Ehsan, MO Riedl - HCI International 2020-Late Breaking Papers …, 2020 - Springer
Explanations—a form of post-hoc interpretability—play an instrumental role in making
systems accessible as AI continues to proliferate complex and sensitive sociotechnical …

" Help Me Help the AI": Understanding How Explainability Can Support Human-AI Interaction

SSY Kim, EA Watkins, O Russakovsky, R Fong… - Proceedings of the …, 2023 - dl.acm.org
Despite the proliferation of explainable AI (XAI) methods, little is understood about end-
users' explainability needs and behaviors around XAI explanations. To address this gap and …

Questioning the AI: informing design practices for explainable AI user experiences

QV Liao, D Gruen, S Miller - Proceedings of the 2020 CHI conference on …, 2020 - dl.acm.org
A surge of interest in explainable AI (XAI) has led to a vast collection of algorithmic work on
the topic. While many recognize the necessity to incorporate explainability features in AI …

Connecting algorithmic research and usage contexts: a perspective of contextualized evaluation for explainable AI

QV Liao, Y Zhang, R Luss, F Doshi-Velez… - Proceedings of the …, 2022 - ojs.aaai.org
Recent years have seen a surge of interest in the field of explainable AI (XAI), with a
plethora of algorithms proposed in the literature. However, a lack of consensus on how to …