Emergency or crisis management, as is well-attested, is a complex management problem. A
variety of agencies need to collaborate and coordinate in real-time and with an urgency that …

Major crises and disasters, like the September 11th attacks, Hurricane Katrina, and the
Sendai earthquake, constitute a ripe domain for CSCW concerns, as they involve …

Large scale natural and man-made catastrophic events, triggered or augmented by regional
conflicts, climate change and new disease strains appear to be steadily increasing in …

To assess current situation properly is crucial for effective decision-making in crisis
management. However, gathering accurate information from incidence sites and providing …

Improvisation is necessary when planned decision-making as the main managerial activity
does not fit the conditions the practice provides. In these cases, information technology …

A number of pre-existing teams are trained to operate in crisis. These teams can be found in
aviation, navy, nuclear power, offshore oil, air traffic control facilities, and trauma centers …

Disasters are dynamic, emergent scenarios involving diverse stakeholders in complex
decision making and as such, disaster response systems must account for these conditions …

​ Using the domain of crisis management, Christian Reuter explores challenges and
opportunities for technology design in emergent environments. He therefore empirically …

This paper examines the problem of achieving efficient inter-organizational collaboration
during emergency response. The authors interviewed 11 representatives from Norwegian …

Five decades of research on organizational response to disasters, together with extensive
operational experience, has documented major problems in coordinating emergent …