Designers are continuously exploring and suggesting possible futures, often consulting user
studies for insights to guide the process of inventing novel designs. However, user studies …

Autonomous cars are undergoing rapid development. In order to gain acceptance and
adoption, there is a need to understand how users will respond to the technology, and what …

A growing body of Human-Computer-Interaction research and the automotive industry has
identified that understanding user needs and creating positive user experience (UX) is …

Experiential approaches to technology create opportunities for facilitating a wider range of in-
car user experiences, however holistic knowledge regarding experiences that car users find …

The introduction of autonomous vehicles (autonomous vehicles) will reshape the many
social interactions that are part of traffic today. In order for autonomous vehicles to become …

User studies and user involvement in design have been heavily discussed but lacks a
systematic theory, thus causing confusion for novice designers and researchers. Through …

Enhancing the design of user–product interactions prompted the emergence of research that
supports designers' engagement with users' experience as an essential component of the …

Understanding what users need, as opposed to what they say they need, can be a
challenge. In order to better address users' true needs, two consecutive methods were used …

Highlights•We investigate how traditional design approaches evaded user-involvement.•We
observe the effects of user centred design on two European projects.•Real users are acutely …

Many of the Design for Development outcomes which are unsuited to the users and their
environment are based on poorly defined needs and preferences. Product designers are …