Purpose: Fast food consumption is a growing phenomenon in Malaysia. The fast food
franchises are competing among themselves to retain existing customers since it is more …

The purpose of this study was to determine the relationships among food quality, food
awareness, customer satisfaction, and revisit intentions of Korean restaurants in Chinese …

The interpersonal interaction between service employees and customers influences service
quality, customer satisfaction, and customer loyalty. The importance of maintaining an …

Consumer satisfaction can predict repeat patronage leading to brand loyalty and new
consumers. Consumers determine which restaurants meet their quality standards and …

Abstract Service quality, perceived value and customer satisfaction are variables of high
interest to marketers. These variables have been suggested to have an influence on …

This study assesses the image of Singapore as a tourist destination, using a conceptual
model that combines the concepts of the service quality framework and the likelihood of …

This study examined the relationship between service quality and customer intent to return
and willingness to recommend in the full-service sector of the restaurant industry in urban …

Purpose The purpose of this paper is to examine the effect of perceived quality on intention
to revisit coffee concept shops among regular and irregular consumers. Specifically, the …

An investigation on customer revisit intention to theme restaurants: The role of servicescape
and authentic perception | Emerald Insight Books and journals Case studies Expert Briefings …

본 연구는 호텔뷔페 레스토랑을 이용하는 고객들을 대상으로 호텔뷔페 서비스 품질과
고객만족, 재방문의도, 구전효과 등의 영향관계를 파악하여 호텔 기업이 고객에게 보다 …