[引用][C] Applications of business intelligence and analytics in social media marketing

N Hajli, M Laroche - 2019 - dl.acm.org
Applications of business intelligence and analytics in social media marketing | International
Journal of Information Management: The Journal for Information Professionals skip to main …

Toward a deeper understanding of social media

DL Hoffman, TP Novak - Journal of Interactive Marketing, 2012 - journals.sagepub.com
As social media continue to gain in popularity, marketers are searching for a firm foundation
on which to base their strategic decisions regarding how to employ social media to engage …

Thick data: A new qualitative analytics for identifying customer insights

J Fiaidhi, S Mohammed - IT Professional, 2019 - ieeexplore.ieee.org
All sort of businesses and organizations are now online, and they leave a trail of data on
social media sites, blogs and portals, messages of all types, and lots of traces on search …

Incorporating big data tools for social media analytics in a business analytics course

AH Zadeh, HM Zolbanin, R Sharda - 2021 - sadil.ws
The age of big data drives the need for emerging technologies to enable scalable analytics
on massive, rapidly generated, and varied data. It requires “data scientists” with deep …

Social media and customer behavior analytics for personalized customer engagements

S Buckley, M Ettl, P Jain, R Luss… - IBM Journal of …, 2014 - ieeexplore.ieee.org
Companies in various industries, including travel, hospitality, and retail, increasingly focus
on improving customer relationships and customer loyalty. In this paper, we propose a new …

[PDF][PDF] Customer analytics in the age of social media

D Stodder - TDWI Best Practice, 2012 - citia.co.uk
TDWI Best Practices Report: Customer Analytics in the Age of Social Media Page 1 CUSTOMER
ANALYTICS IN THE AGE OF SOCIAL MEDIA THIRD QUARTER 2012 By David Stodder TDWI …

Teams build a wiki to teach each other four social media platforms

T Laird-Magee - Journal of Advertising Education, 2013 - journals.sagepub.com
Applying the adage,“The best way to learn is to teach,” this case study shows how a wiki can
be used by undergraduate marketing student teams to become classroom 'experts' in one …

[引用][C] Transforming social media data into predictive analytics

J Aquino - CRM Magazine, 2012 - Information Today, Inc.

Modeling social media use: Bridging the communication gap in higher education

M Kalamas, T Mitchell, D Lester - Journal of Advertising …, 2009 - journals.sagepub.com
Blogger, del. icio. us, Digg, Facebook, Flickr, Furl, Justin. tv, LinkedIn, MySpace, Ning,
Second Life, SimCity, StumbleUpon, Technorati, Twitter, Wikipedia, World of Warcraft …

The platform revolution in interactive marketing: increasing customer-brand engagement on social media platforms

Z Shen - The Palgrave handbook of interactive marketing, 2023 - Springer
Customer-brand engagement is considered to be an important perspective in interactive
marketing. However, there has been limited analysis of social media itself as a determinant …