Since acquiring new customers is often more costly than retaining existing ones, customer
retention management is critical for many business organizations. Identifying potential …

As the market in the telecom industry becomes saturated and competition between telecom
operators heats up, preventing customer churn has become a company's top concern. It is …

Customer churn is detrimental to corporate revenue. Hence, accurate customer churn
prediction is vital for enterprises to improve customer retention and corporate revenue …

The Telecommunications (telecom) Industry is saturated and marketing strategies are
focusing on customer retention and churn prevention. Churning is when a customer stops …

Customer churn is one of the most challenging problems that affects revenue and growth
strategy of a company. According to a recent Gartner Tech Marketing survey, 91% of C-level …

Churn prediction is an important task for Customer Relationship Management (CRM) in
telecommunication companies. Accurate churn prediction helps CRM in planning effective …

The information-based prediction models using machine learning techniques have gained
massive popularity during the last few decades. Such models have been applied in a …

Customer churn is a significant issue and one of the primary worries of large businesses.
Due to the direct impact on firms' earnings, particularly in the telecommunications sector …

Abstract Customer Churn Prediction (CCP) is a challenging activity for decision makers and
machine learning community because most of the time, churn and non-churn customers …

Customer churn is an important issue and major concern for many companies. This trend is
more noticeable in Telecom field. Telecom operators requires an essential proactive method …