The 'dark side'of organizations has been represented in the literature as dysfunctional or
abnormal, while more critical scholars regard it a condition of the 'normal'way in which …

Inspired by the insights of Franz Kafka, this article explores the problem of 'distance'in a UK
bank, particularly by focusing on one of its back-office processing centres. Distance refers to …

This paper explores two discourses that are bound up withproducing'two types of subject in
a UK Bank. An enterprise discourse, which stresses responsible, customer focused, team …

Reports on the uncovering of a small‐firm reality where the self‐gratifying behaviour of the
owner/manager threatens the survival of the organization. Takes a “middle‐range thinking” …

This article explores the realities of managerial work in two major British supermarket
chains. While the prescriptive literature welcomes the displacement of bureaucratic …

This paper examines the collapse of Barings Bank in 1995 as a consequence of the
activities of Nick Leeson, a 27‐year‐old trader. It seeks an explanation for this event using …

This paper presents a close encounter between the literary works of Franz Kafka and a core
topic in organizational theories of power, namely the participation of subjects in their own …

This article explores how managers, in the Call Centre of a Bank,(re) defined, and drew
boundaries around 'past'cultural conditions, in relation to the introduction of a Business …

Abstract The work of Zygmunt Bauman, insofar as it addressed the organizational world, saw
it initially as a total institution, one in which the organization, as a specific entity defined by …

Nearly 70 per cent of employees in the UK aren't performing at their full potential. At the roots
of this problem are the policies and systems built to'manage'these employees, which were …