Accessing resources for service innovation–the critical role of network relationships

H Rusanen, A Halinen, E Jaakkola - Journal of Service Management, 2014 - emerald.com
Purpose–This paper aims to explore how companies access resources through network
relationships when developing service innovations. The paper identifies the types of …

Absorptive capacity and network orchestration in innovation communities–promoting service innovation

S Nätti, P Hurmelinna-Laukkanen… - Journal of Business & …, 2014 - emerald.com
Purpose–The purpose of this study is to increase understanding of service innovation in
networks. Especially the most loosely coupled forms of innovation networks, innovation …

Service innovation: Inward and outward related activities and cooperation mode

A Hidalgo, L D'Alvano - Journal of business research, 2014 - Elsevier
Abstract Knowledge of how customers co-create value, the way that suppliers and providers
co-produce services, and how research and development centers and universities transfer …

A bricolage perspective on service innovation

L Witell, H Gebauer, E Jaakkola, W Hammedi… - Journal of Business …, 2017 - Elsevier
Abstract Service innovation is often viewed as a process of accessing the necessary
resources,(re) combining them, and converting them into new services. The current …

Innovation as the core competency of a service organisation: the role of technology, knowledge and networks

J Kandampully - European journal of innovation management, 2002 - emerald.com
Services lie at the very hub of the economic activity of all societies, and interlink closely with
all other sectors of the economy. The exponential growth of services internationally has not …

Toward an integrated framework for innovation in service: A resource-based view and dynamic capabilities approach

M Kim, J Song, J Triche - Information Systems Frontiers, 2015 - Springer
Organizations today desire strategies that place them on the frontiers of service innovation.
In this research, we provide a novel research framework that incorporates resources and …

New service development: a network perspective

F Syson, H Perks - Journal of services marketing, 2004 - emerald.com
This paper generates a network perspective of the development of new services. Service
development within a network environment is at an early stage of understanding and has …

[图书][B] Services innovation: a reconfiguration of innovation studies

I Miles - 2001 - academia.edu
This paper examines some major trends in. and results of. the burgeoning literature on
services innovation. It draws substantive conclusions, such as:• Services do innovate …

Services innovation: coming of age in the knowledge-based economy

I Miles - International Journal of Innovation Management, 2000 - World Scientific
This collection of essays demonstrates that research on services innovation is now a vibrant
and mature field within innovation studies. Examining the development of this field, and the …

Twenty years of service innovation research

I Miles - Service innovation: Novel ways of creating value in …, 2016 - Springer
During the twenty-first century, the topic of service innovation has gained increasing
attention and moved from the margins of innovation studies to a position of some …