PT Pos Indonesia is one of the companies engaged in the service sector that always tries to
provide the best service to the community. The strategy to keep satisfying customer desires …

Customer satisfaction is very important for service companies, because customer
satisfaction illustrates the company's ability to meet company needs in meeting customer …

Persaingan yang semakin ketat di dunia bisnis menyebabkan setiap perusahaan harus
menempatkan orientasi pada kepuasan konsumen sebagai tujuan utama. Penelitian ini …

The main needs of the nine basic commodities (groceries) that appear a lot in the
Palembang area have made the competition between these sales service providers even …

Metode Servqual merupakan metode yang digunakan untuk mengukur kualitas layanan dari
atribut masing-masing dimensi, sehingga akan diperoleh nilai gap (kesenjangan) yang …

The rapid development of technology and time changes have made competition between
companies increasingly fierce. It also happens in the HDPE PVC pipe industry, highlighting …

This study aims to analyze customer satisfaction at Mayang Collection, test and explain the
effect of servqual dimension service quality (physical evidence, reliability, responsiveness …

Perkembangan dan peningkatan jasa pelayanan semakin menjadi perhatian masyarakat.
Pengukuran kepuasan pelanggan merupakan hal yang seharusnya dilakukan suatu …

Harum Manis merupakan salah satu pusat oleh-oleh terkenal dan terlaris di Kota Batu,
dengan slogannya “Harum Manis Oleh-Oleh Paling Uenak”. Produk yang ditawarkan juga …

Customer satisfaction is something that is very important for service companies. This
research aims to measure customer satisfaction with the Internet Service Provider PT …