Purpose Hospitality and tourism researchers are yet to provide evidence of actual crisis
management amongst small and medium-sized enterprises (SMEs), especially from a …

The COVID-19 pandemic has delivered one of the worst economic shocks in modern history
and the hospitality sector has been severely affected. Since small businesses from the …

Although the literature on COVID-19 is expanding, particularly in relation to crisis
management responses pursued by large tourism enterprises, currently few studies exist on …

Drawing on the Situational Crisis Communication theory (SCCT), this study recapitulates the
initiatives, practices, and responses of the Egyptian government and chain-managed five …

Purpose Given the increasing number of travel restrictions, the COVID-19 outbreak has dealt
a crippling blow to the hotel industry, and the crisis management practices supporting the …

The hospitality, travel, tourism, and events industry remains one of the hardest-hit casualties
of the COVID-19 pandemic. This conceptual paper examines responses to COVID-19 by the …

The COVID-19 pandemic has compelled tourism businesses to rapidly adjust operations in
newer and more resilient ways as firms have to change priorities and respond to challenges …

The COVID-19 outbreak has challenged the global tourism economy. It has particularly
threatened the survival of tourism firms in developing countries especially those with the …

The COVID-19 pandemic has hit the global tourism and hospitality industry with drastic
results. Hotels have been experiencing unprecedented challenges, leaving many to …

The global tourism industry has already suffered an enormous loss due to COVID-19
(Coronavirus Disease 2019) in 2020. Crisis management, including disaster management …