The success of franchise systems is usually explained by referring to franchisees' incentives,
that is, residual claims to profit and empowerment through delegation. This paper focuses on …

Recently there has been increased growth in the franchise sector, particularly in the food
service category. Previous studies have focused primarily on customer behavior; there have …

Recent research has shown that, despite the importance of organisational performance
topics in franchising, franchisee performance determinants have not received enough …

The franchisor-franchisee relationship represents a partnership conducted as a form of
relational exchange. As such, the strengthening of the franchisor-franchisee relationship …

Franchising is an important part of the US economy. According to the International Franchise
Association (IFA), franchising provides 9.0 million jobs and pays out 351 billion dollars in …

Satisfaction of franchisees and employee-managers affects the overall performance of a
franchise system. We argue that different actors in the same franchise system need to be …

Franchise systems aim to capitalize on both economies of scale and the benefits derived
from localized operations. Although franchisees can be considered small businesses with …

Identifying the influential factors in business' performance is an important cornerstone in
business research. Although the study of franchise failure and success has received …

Purpose This paper aims to outline different signals that franchisors can use to communicate
their value proposition to prospective franchisees. It also tests whether these signals can …

In business format franchising, a franchisor has contractual relationships with franchisees
who pay for the right to use the franchisor's business format and support, and who agree to …