Explaining the protective effect of trait emotional intelligence regarding occupational stress: Exploration of emotional labour processes

M Mikolajczak, C Menil, O Luminet - Journal of Research in personality, 2007 - Elsevier
This paper aims at understanding the processes explaining the protective effect of trait
emotional intelligence (trait EI) regarding occupational stress. The present study focuses on …

[PDF][PDF] Emotional intelligence and occupational stress

L Gardner - 2005 - researchbank.swinburne.edu.au
The experience of occupational stress has long been implicated in the development of
negative outcomes for the individual employee and the employing organisation. General …

A comparative evaluation of the effects of trait emotional intelligence and emotion regulation on affect at work and job satisfaction

K Kafetsios, M Loumakou - International Journal of Work …, 2007 - inderscienceonline.com
The study examined the associations of trait Emotional Intelligence (EI) and emotional
regulation with affect and satisfaction at work. Participants were 475 educators who …

[PDF][PDF] The interaction effect of emotional intelligence and emotional labor on job satisfaction: A test of Holland's classification of occupations

CS Wong, PM Wong, KS Law - Emotions in organizational …, 2005 - ndl.ethernet.edu.et
Although emotional intelligence has been a popular concept in the media, there have been
few scientifically rigorous studies designed to examine its roles in the workplace. Following …

A meta‐analysis of emotional intelligence and work attitudes

C Miao, RH Humphrey, S Qian - Journal of occupational and …, 2017 - Wiley Online Library
Our meta‐analysis of emotional intelligence (EI) demonstrates that: First, all three types of EI
are significantly related to job satisfaction (ability EI:=. 08; self‐report EI:=. 32; and mixed …

[PDF][PDF] Emotional intelligence and job performance: The importance of emotion regulation and emotional labor context

D NEWMAN, D JOSEPH, C Mac CANN - Industrial and …, 2010 - academia.edu
Cherniss (2010) describes three issues that need to be addressed en route to considering
emotional intelligence (EI) a useful construct for personnel psychology:(a) empirical …

Emotional intelligence, its measurement and implications for the workplace

S Cartwright, C Pappas - International Journal of Management …, 2008 - Wiley Online Library
The concept of emotional intelligence (EI) has attracted a huge amount of interest from both
academics and practitioners and has become linked to a whole range of outcomes …

[PDF][PDF] The role of emotional intelligence and other individual difference variables in predicting emotional labor relative to situational demands

CM Brotheridge - Psicothema, 2006 - redalyc.org
This study found a significant positive relationship between emotional intelligence (MSCEIT)
and deep acting (making an effort to feel emotions that are required in interpersonal …

Emotional intelligence in the workplace: A critical review

M Zeidner, G Matthews, RD Roberts - Applied psychology, 2004 - Wiley Online Library
Cet article est une revue critique des théories et résultats empiriques favorables à
l'intelligence émotionelle (IE) et à son prétendu rôle dans l'environnement professionnel. On …

The unique and common effects of emotional intelligence dimensions on job satisfaction and facets of job performance: an exploratory study in three countries

C Schlaegel, RL Engle, G Lang - The International Journal of …, 2022 - Taylor & Francis
Previous empirical studies have either used a unidimensional or a multidimensional
analytical approach to examine the consequences of emotional intelligence (EI). In this …