“OK, Google, why do I use you?” Motivations, post-consumption evaluations, and perceptions of voice AI assistants

TR Choi, ME Drumwright - Telematics and Informatics, 2021 - Elsevier
Voice-activated, artificial intelligence–based assistants (voice AI assistants) have become
an integral part of everyday life because they can be easily activated to complete numerous …

Why do people use Artificial Intelligence (AI)-enabled voice assistants?

S Malodia, N Islam, P Kaur… - IEEE Transactions on …, 2021 - ieeexplore.ieee.org
Artificial-Intelligence-enabled voice assistants, such as Alexa and Siri, are increasingly
replacing search engines as consumers actively employ the former to accomplish a variety …

Hello Alexa! Exploring effects of motivational factors and social presence on satisfaction with artificial intelligence‐enabled gadgets

C Shao, KH Kwon - Human Behavior and Emerging …, 2021 - Wiley Online Library
From requesting Alexa to set a reminder to asking Google Assistant to make a call, artificial
intelligence (AI)‐enabled voice assistants are quickly melding into our lives. This study aims …

The continuation and recommendation intention of artificial intelligence-based voice assistant systems (AIVAS): the influence of personal traits

KY Lee, L Sheehan, K Lee, Y Chang - Internet Research, 2021 - emerald.com
Purpose Based on the post-acceptance model of information system continuance (PAMISC),
this study investigates the influence of the early-stage users' personal traits (specifically …

Impact of perceived value on intention to use voice assistants: The moderating effects of personal innovativeness and experience

S Molinillo, F Rejón‐Guardia… - Psychology & …, 2023 - Wiley Online Library
Voice assistants (VAs), such as Alexa, Siri, and Google Assistant, are instruments
increasingly used by consumers to perform daily tasks. The objectives of the present study …

Hey Alexa… examine the variables influencing the use of artificial intelligent in-home voice assistants

G McLean, K Osei-Frimpong - Computers in Human Behavior, 2019 - Elsevier
Abstract Artificial Intelligent (AI) In-home Voice Assistants have seen unprecedented growth.
However, we have little understanding on the factors motivating individuals to use such …

Psychological determinants of users' adoption and word-of-mouth recommendations of smart voice assistants

A Mishra, A Shukla, SK Sharma - International Journal of Information …, 2022 - Elsevier
Individuals are increasingly using Smart Voice Assistants (SVA) to derive functional,
hedonic, and symbolic benefits. SVA adoption is in the nascent stage and we have little …

How do interactive voice assistants build brands' loyalty?

P Maroufkhani, S Asadi, M Ghobakhloo… - … Forecasting and Social …, 2022 - Elsevier
Voice assistants have emerged as a new form of technology that can identify human speech
and respond accordingly via synthesized voices and this family of technologies has helped …

Investigating users' preferences and expectations for always-listening voice assistants

M Tabassum, T Kosiński, A Frik, N Malkin… - Proceedings of the …, 2019 - dl.acm.org
Many consumers now rely on different forms of voice assistants, both stand-alone devices
and those built into smartphones. Currently, these systems react to specific wake-words …

[PDF][PDF] Examining the use of voice assistants: A value-focused thinking approach

C Rzepka - 2019 - researchgate.net
Speech interaction is becoming increasingly sophisticated and prevalent in everyday life
due to recent advances in the area of artificial intelligence and high adoption rates of voice …