[PDF][PDF] Towards a Design Framework for Service Platform Ecosystems.

A Hein, M Scheiber, M Böhm, J Weking, H Krcmar - ECIS, 2018 - andreas-hein.info
The emergence of digital platforms disrupts the way we communicate, interact, and utilize
services. We increasingly find ourselves in a world shifting away from Goods-Dominant (GD) …

Engineering of data-driven service systems for smart living: application and challenges

H Kortum, LS Gravemeier, N Zarvic, T Feld… - Advances in Production …, 2020 - Springer
Abstract Service systems in the smart living domain integrate a multitude of heterogenous
data sources and affect the most private area of human lives. Therefore, particular …

The service robot revolution

S Paluch, J Wirtz, WH Kunz - Research Handbook on Services …, 2022 - elgaronline.com
The industrial revolution started in the late 18th century and automated blue-collar jobs in
manufacturing, thereby providing massive structural benefits to our societies. It rapidly …

[HTML][HTML] The New Fontiers of Service Systems Engineering: Automation, Interaction, Openness and Learning

T Böhmann, JM Leimeister, K Möslein - Business & Information Systems …, 2018 - Springer
Services are an abundant form of value creation in many countries. Even advanced products
and technologies are increasingly made available as services, as exemplified by the …

A taxonomy and archetypes of smart services for smart living

M Fischer, D Heim, A Hofmann, C Janiesch, C Klima… - Electronic Markets, 2020 - Springer
Smart service integrates digital and physical competencies for automated service delivery in
smart service systems to co-create value. Smart services envelop digital services delivered …

[PDF][PDF] Governance of smart living service platforms: state-of-the-art and the need for collective action

F Nikayin, M de Reuver - Third International Engineering Systems …, 2012 - researchgate.net
Today's smart home concepts are no longer limited to home automation, but increasingly
involve smart health, energy, security and entertainment services. Such smart living services …

[HTML][HTML] A multi-perspective framework for research on (sustainable) autonomous systems

R Beck, J Dibbern, M Wiener - Business & Information Systems …, 2022 - Springer
The ongoing digital transformation is challenging the way in which business is conducted
and value is created and captured (Vial 2019). While prior digitalization waves focused on …

Mobility Service Systems: Guidelines for a possible paradigm and a case study

G Motta, L You, D Sacco, T Ma… - Proceedings of 2014 …, 2014 - ieeexplore.ieee.org
This paper discusses a framework for the design of business services, called Service
System (SS). SSs are a layer built on the top of Internet of Things (IoT) and Internet of …

Service systems engineering applications

AJ Lopes, R Pineda - Procedia Computer Science, 2013 - Elsevier
The rapid growth in the global service economy has greatly increased research in Service
Science and Service Systems Engineering (SSE). In Service Systems practice, the service …

Autonomous transportation systems and services enabled by the next-generation network

L You, J He, W Wang, M Cai - IEEE Network, 2022 - ieeexplore.ieee.org
The vast development of the next-generation network (NGN) impels its integration with
emerging technologies, such as big data, artificial intelligence, and federated learning, to …