Despite the increasing sophistication of information technologies, information systems (IS)
continue to fail either during development, or at the points of implementation and use. This …

Despite the extensive literature surrounding the area, IS failures continue to occur with some
regularity, imposing significant costs on the organizations involved. This article is an attempt …

Abstract Information systems development failures are prevalent in many domains and
countries. The aim of this chapter is to explore some of the issues related to the study of such …

Defines the concept of “organisational failure” in information systems (IS) development, and
proposes a diagnostic model drawn from research done into IS consultancy firms that …

Abstract Information systems success and failure are among the most prominent streams in
IS research. Explanations of why some IS fulfill their expectations, whereas others fail, are …

We discuss the introduction of an information system where the dominant coalition claimed
project success. While the key users did not use the system as intended and the project …

The paper presents a new concept of information system (IS) failure called an expectation
failure. An IS failure is defined as the inability of the IS to meet a stakeholder group's …

Although system analysis is a well established methodology, the specific application of such
analysis to information systems is a relatively new endeavor. Indeed, it may be said to be still …

In this paper, we consider the synergy between two areas of information system (IS)
literature: that concerned with the evaluation of IS and that concerned with explaining the …

In many situations, the “management” of the technology is the limiting cause of information
systems projects versus the “technology” itself. Information systems have, in general, failed …