The influence of online subsidies service on online-to-offline supply chain

Q Xu, WJ Wang, Z Liu, P Tong - Asia-Pacific Journal of Operational …, 2018 - World Scientific
Online-to-offline (O2O) business model is the new online shopping model in which
consumers purchase products or services online and get the products or services in offline …

Operation models in O2O supply chain when existing competitive service level

J Zhang, H Chen, X Wu - International Journal of u-and e-Service …, 2015 - earticle.net
O2O (Online to Offline) business model, a kind of new business model between online and
offline channel, is put forward by some innovative enterprises. Supply chain decision under …

Retailing and servicing strategies for an imperfect production with variable lead time and backorder under online-to-offline environment.

SB Choi, BK Dey, B Sarkar - Journal of Industrial & …, 2023 - search.ebscohost.com
Abstract Online-to-offline (O2O) retailing strategy is one of the trending topics in the business
industry. The current study focuses on an advanced retailing strategy for a single item for a …

A sustainable online-to-offline (O2O) retailing strategy for a supply chain management under controllable lead time and variable demand

B Sarkar, BK Dey, M Sarkar, A AlArjani - Sustainability, 2021 - mdpi.com
Every industry always tries to provide the best service to its consumers. To provide better
service to the consumer and optimize profit, a sustainable online-to-offline retailing strategy …

The effect of O2O retail service quality in supply chain management

BK Sett, BK Dey, B Sarkar - Mathematics, 2020 - mdpi.com
The present study focuses on a single-vendor, single-buyer supply chain model for a single
type of product with upgraded service provided to the buyer by the vendor. Vendors often …

Study of dynamic pricing and service decision in supply chain integrating online and offline channel

W Wei-hao, HU Jin-song - Operations Research and Management …, 2021 - jorms.net
This paper focuses on an O2O supply chain system which consists of a traditional e-
commerce company and an offline brick and mortar retailer. Extant literature illustrates that …

Is online-to-offline customer care support essential for consumer service?

B Sarkar, BK Dey - Journal of Retailing and Consumer Services, 2023 - Elsevier
Customer satisfaction is the main pillar for convenient and profitable retailing. The retail
sector continuously tried to develop new strategies to improve consumer satisfaction. It is …

Low-carbon decision-making model of online shopping supply chain considering the O2O model

Y Wu, R Lu, J Yang, F Xu - Journal of Retailing and Consumer Services, 2021 - Elsevier
A demand function of online shopping supply chain based on online-to-offline (O2O) fusion
degree is proposed by considering the low-carbon awareness of online shoppers in view of …

Operational modes of E-closed loop supply chain considering platforms' services

Y Wang, Z Yu, L Shen, M Jin - International Journal of Production …, 2022 - Elsevier
Technology development has diversified the operational modes in the E-closed loop supply
chain (ECLSC). The manufacturer may cooperate with online platforms for sales and …

Online and offline cooperation under buy-online, pick-up-in-store: Pricing and inventory decisions.

C Fan, Y Liu, X Yang, X Chen… - Journal of Industrial & …, 2019 - search.ebscohost.com
This study considered the problem of pricing and inventory decision-making where an
online retailer and an offline retailer cooperate in a setting where buy-online, pick-up-in …