Purpose Understanding the outcomes of co-creation (CC) in healthcare is increasingly
gaining multidisciplinary scientific interest. Although more and more service management …

Purpose To analyze and discuss the research on the public healthcare services (PHCS)
through the lenses of coproduction/creation by systematizing the antecedents, the process …

Purpose–The purpose of this paper is to contextualize the concepts of “service co-
production” and “value co-creation” to health care services, challenging the traditional bio …

Objectives This study aimed to explore how the concepts of co‐production and co‐design
have been defined and applied in the context of health and social care and to identify the …

Purpose The purpose of this paper is to assess, clarify and consolidate the terminology
around the co-creation of services, establish its forms and identify its outcomes, to resolve …

The health care service system is currently undergoing a profound revolution that has put
the patient at the core of health outcome co-creation. Patient-centered care could be …

Many healthcare improvement approaches originated in manufacturing, where end users
are framed as consumers. But in healthcare, greater recognition of the complexity of …

Purpose Nowadays, international healthcare agendas are focused on patient centeredness.
Policies are aimed at improving patient's satisfaction by enhancing patient empowerment …

Co-creation is described as a resource integration process involving actors that are linked
within a service ecosystem. This process occurs when value propositions attract actors to …

Co-production in healthcare is receiving increasing attention; however, insight into the
process of co-production is scarce. This article explores why hospitals involve patients and …