Purpose–The purpose of this paper is to provide details on a study to determine the wait
time and service time for various emergency department (ED) patient care processes and to …

Prolonged emergency department (ED) visits are associated with a number of adverse
outcomes for patients as well as lower patient satisfaction scores and increased costs …

Because the reason for long waits in emergency departments often arises outside the
emergency department, addressing the problem of long waits requires a system or hospital …

Academic emergency departments are traditionally associated with inefficiency and long
waits. The academic medical model presents unique barriers to system changes. Several …

Purpose The purpose of this paper is to present a case study of a successful quality
improvement project in an acute care hospital focused on reducing the time of the total …

Application of Continuous Quality Improvement techniques can identify (a) major causes of
delay in evaluation and treatment of ambulatory patients in an Emergency Department (ED) …

ObjectiveTo study the operational impact of process improvements on emergency
department (ED) patient flow. The changes did not require any increase in resources or …

Objective: A process improvement program (PIP) was implemented in the emergency
department (ED) at Guelph General Hospital in July 2009. The purpose of this study was to …

Objective The objective was to evaluate the effect of an emergency clinician–initiated “ED
admission holding order set” on emergency department (ED) treatment times and length of …

Problem Emergency department nurses are faced with an overwhelming number of patients
each day. The average number of emergency department visits is increasing by 3.5% per …