It has become widely recognized that occupational stress is an important element in
employee performance and well-being (Jex, 1998). A number of occupational stress models …

Based on a theoretical job stress model, a causal structure linking antecedent variables,
intervening processes, and a physiological response variable has been proposed …

The modern workplace is often thought of as cold and rational, as no place for the
experience and expression of emotions. Yet it is no more emotionless than any other aspect …

The topic of emotions in the workplace is beginning to garner closer attention by researchers
and theorists. The study of emotional labor addresses the stress of managing emotions …

Research in organizational behavior focuses on expressed and felt emotions as indicators
of employee health and satisfaction. In contrast, less conceptual and empirical work …

Things looked bleak for the study of emotions at work 15 years ago. Though early OB
research had gathered rich evidence about emotions in the workplace (see Weiss and …

In this book, the authors provide up-to-date thinking and research on the broad range of
emotional experience in working environments with particular attention to the causes of …

Dickens draws attention to the way in which we sometimes have to constrain our emotional
lives according to our occupational role, and the discomfort this can cause. Dickens was …

Although the experience of work is saturated with emotion, research has generally
neglected the impact of everyday emotions on organizational life. Further, organizational …

The modern workplace is often thought of as cold and rational, as no place for the
experience and expression of emotions. Yet it is no more emotionless than any other aspect …