Services lie at the very hub of the economic activity of all societies, and interlink closely with
all other sectors of the economy. The exponential growth of services internationally has not …

For a long time services were simply seen as part of a very undifferentiated residual sector, a
wide group of 'non-manufacturing industries'. The issues of whether, to what extent, and how …

This paper examines some major trends in. and results of. the burgeoning literature on
services innovation. It draws substantive conclusions, such as:• Services do innovate …

Since the mid-1990s, innovation in services has aroused growing interest and studies on
this topic are today accumulating rapidly. One of the observations confirmed in several …

Abstract Knowledge of how customers co-create value, the way that suppliers and providers
co-produce services, and how research and development centers and universities transfer …

Purpose–The purpose of this study is to increase understanding of service innovation in
networks. Especially the most loosely coupled forms of innovation networks, innovation …

Purpose–This paper aims to explore how companies access resources through network
relationships when developing service innovations. The paper identifies the types of …

Empirically speaking, services have taken on an increasing economic role and today play
an important role in the development of change; innovation in services can therefore be …

This collection of essays demonstrates that research on services innovation is now a vibrant
and mature field within innovation studies. Examining the development of this field, and the …

In the unfolding knowledge-based economy, services do matter. But while they are
increasingly seen to play a pivotal role in innovation processes, there has been little …