Chatbots, will they ever be ready? Pragmatic shortcomings in communication with chatbots

S TONTS - 2018 - politesi.polimi.it
Over a long period of time, human-human communication has evolved from gestural origins
without much of a structure to a natural language that enables successful and complex …

Chatbots: changing user needs and motivations

PB Brandtzaeg, A Følstad - interactions, 2018 - dl.acm.org
The vision of a compelling conversational interface is not easily attainable. We know that a
key success factor for chatbots and natural language user interfaces is how well they can …

[PDF][PDF] Chatbots in the Service Sector: A Successful Customer Experience

P No - ijirme.com
The conversational approach adopted by chatbots reflects the current trend towards
transparent, efficient communication. Users are more inclined to use a service that …

Chatbot Concepts and Basics

D Darwish - Design and Development of Emerging Chatbot …, 2024 - igi-global.com
A computer program that acts as if it is having a conversation with a human end user is
known as a chatbot. Even while not all chatbots have artificial intelligence (AI), most current …

[图书][B] Making Chatbots More Transparent and Applicable to New Demographics

M Jain - 2020 - search.proquest.com
Conversational agents, popularly called chatbots, received significant attention in the last
few years. The major reason behind the success of these systems is that chatbots use the …

[图书][B] Chatbot research and design

A Følstad, T Araujo, S Papadopoulos, ELC Law… - 2020 - Springer
Chatbots are conversational agents that allow the user access to information and services
through natural language dialogue, including text and voice. Research on chatbots has …

Categories of Chatbots

J Crowder - AI Chatbots: The Good, The Bad, and The Ugly, 2023 - Springer
Over the last 60+ years, many different Chatbots have been created for a variety of
purposes. Even though each may be different, Chatbots generally group into major …

Evolving Journey of Chatbots: Insights into Business Decisions

K Chhabria, M Damle - 2022 International Interdisciplinary …, 2022 - ieeexplore.ieee.org
Rapid digitization and the emergence of the internet and mobile devices have altered how
individuals communicate with businesses. Chatbots are specially designed and developed …

A Modern Tool of Conversation: Chatbot

V Gupta, M Gupta - Journal of Ubiquitous Computing and …, 2022 - irojournals.com
A chatbot is a work of artificial intelligence technology that simulates a conversation (or chat)
in natural language with a user via messaging applications, internet sites, smartphone apps …

Analysis of Chatbots: History, Use Case, and Classification

N Biswas, S Biswas, S Maity - Design and Development of Emerging …, 2024 - igi-global.com
A chatbot is a computer program or software application that is designed to communicate
with humans via text or speech-based interfaces. A chatbot's main objective is to mimic …