The involvement application and use of crisis and emergency management and
communication are increasing rapidly. This study conducts a systematic literature review to …

By incorporating social media strategies into the traditional framework of crisis
communication strategies (CCS), this article presents a comprehensive review of the …

Disaster management officials, as well as the general public, are increasingly using social
media to communicate. Such usage has resulted in new and emergent social consequences …

Sticky crises present unique challenges to crisis managers thereby serving as a provocation
to crisis communication researchers. The provocation provided by sticky crises is the need to …

Purpose The purpose of this study is to investigate communication on Twitter during two
unpredicted crises (the Manchester bombings and the Munich shooting) and one natural …

Social media offers participatory and collaborative structure and collective knowledge
building capacity to the public information and warning approaches. Therefore, the author …

The paper presents the results of a literature review on how social media can impact on
disaster risk perception and vulnerability and how these two aspects are interconnected …

During crises, the proliferation of misinformation, often termed" infodemics," can severely
compromise Shared Situational Awareness (SSA) and impede effective response. With the …

Purpose The use of social media in crisis communication is growing and spreading in an
instantaneous speed. The social media technology enables immediate information sharing …

Social media has become the most used and active way of communication; however,
studies that look at social media use in crisis management are in their growing stage. Thus …