Addressing algorithmic bias in AI-driven customer management

S Akter, YK Dwivedi, K Biswas, K Michael… - Journal of Global …, 2021 - igi-global.com
Research on AI has gained momentum in recent years. Many scholars and practitioners
increasingly highlight the dark sides of AI, particularly related to algorithm bias. This study …

[HTML][HTML] AI-powered marketing: What, where, and how?

V Kumar, AR Ashraf, W Nadeem - International Journal of Information …, 2024 - Elsevier
Artificial intelligence (AI) has become a disruptive force that has revolutionized industries
and changed business practices. The integration of AI has brought numerous benefits to …

Ethical and legal challenges of AI in marketing: an exploration of solutions

D Kumar, N Suthar - … of Information, Communication and Ethics in …, 2024 - emerald.com
Purpose Artificial intelligence (AI) has sparked interest in various areas, including marketing.
However, this exhilaration is being tempered by growing concerns about the moral and legal …

Legal accountability and ethical considerations of AI in financial services

NS Uzougbo, CG Ikegwu… - GSC Advanced Research …, 2024 - gsconlinepress.com
Artificial Intelligence (AI) is revolutionizing the financial services industry, offering
unparalleled opportunities for efficiency, innovation, and personalized services. However …

[HTML][HTML] How can we manage biases in artificial intelligence systems–A systematic literature review

PS Varsha - International Journal of Information Management Data …, 2023 - Elsevier
Artificial intelligence is similar to human intelligence, and robots in organisations always
perform human tasks. However, AI encounters a variety of biases during its operational …

Gender bias in AI: Implications for managerial practices

A Nadeem, O Marjanovic, B Abedin - Responsible AI and Analytics for an …, 2021 - Springer
Artificial intelligence (AI) applications are widely employed nowadays in almost every
industry impacting individuals and society. As many important decisions are now being …

Artificial intelligence (AI) and management analytics

M Haenlein, A Kaplan, CW Tan… - Journal of Management …, 2019 - Taylor & Francis
Business and management analytics as a field is rapidly evolving. AI, together with big data
and machine learning are revolutionizing managerial practices for analyzing performance …

Leveraging AI and Machine Learning for Data-Driven Business Strategy: A Comprehensive Framework for Analytics Integration

JR Machireddy, SK Rachakatla… - African Journal of …, 2021 - africansciencegroup.com
In the contemporary business landscape, the integration of Artificial Intelligence (AI) and
Machine Learning (ML) into data-driven strategies has emerged as a pivotal factor for …

Role and application of artificial intelligence in business analytics: a critical evaluation

P Kaushik - International Journal for Global Academic & …, 2022 - journals.icapsr.com
The commercial adoption of artificial intelligence in business analytics tools across multiple
industries is being driven by the rising volume and complexity of company data. Business …

Artificial Intelligence at the Helm: Steering the Modern Business Landscape Toward Progress

G Manoharan, A Razak, CVG Rao… - The Ethical Frontier of …, 2024 - igi-global.com
Computers are part of our everyday life. Advances in technology allow these machines to
duplicate human skills with remarkable accuracy. AI managed all global business functions …