Re-examining whether, why, and how human-AI interaction is uniquely difficult to design

Q Yang, A Steinfeld, C Rosé… - Proceedings of the 2020 …, 2020 - dl.acm.org
Artificial Intelligence (AI) plays an increasingly important role in improving HCI and user
experience. Yet many challenges persist in designing and innovating valuable human-AI …

Ironies of Generative AI: Understanding and Mitigating Productivity Loss in Human-AI Interaction

A Simkute, L Tankelevitch, V Kewenig… - … Journal of Human …, 2024 - Taylor & Francis
Generative AI (GenAI) systems offer opportunities to increase user productivity in many
tasks, such as programming and writing. However, while they boost productivity in some …

Guidelines for human-AI interaction

S Amershi, D Weld, M Vorvoreanu, A Fourney… - Proceedings of the …, 2019 - dl.acm.org
Advances in artificial intelligence (AI) frame opportunities and challenges for user interface
design. Principles for human-AI interaction have been discussed in the human-computer …

AI knowledge: Improving AI delegation through human enablement

M Pinski, M Adam, A Benlian - Proceedings of the 2023 CHI conference …, 2023 - dl.acm.org
When collaborating with artificial intelligence (AI), humans can often delegate tasks to
leverage complementary AI competencies. However, humans often delegate inefficiently …

From human-human collaboration to Human-AI collaboration: Designing AI systems that can work together with people

D Wang, E Churchill, P Maes, X Fan… - Extended abstracts of …, 2020 - dl.acm.org
Artificial Intelligent (AI) and Machine Learning (ML) algorithms are coming out of research
labs into the real-world applications, and recent research has focused a lot on Human-AI …

[PDF][PDF] From human-computer interaction to human-AI Interaction: new challenges and opportunities for enabling human-centered AI

W Xu, MJ Dainoff, L Ge, Z Gao - arXiv preprint arXiv:2105.05424, 2021 - ask.qcloudimg.com
While AI has benefited humans, it may also harm humans if not appropriately developed. We
conducted a literature review of current related work in developing AI systems from an HCI …

Solving separation-of-concerns problems in collaborative design of human-AI systems through leaky abstractions

H Subramonyam, J Im, C Seifert, E Adar - … of the 2022 CHI Conference on …, 2022 - dl.acm.org
In conventional software development, user experience (UX) designers and engineers
collaborate through separation of concerns (SoC): designers create human interface …

Designing and managing human-AI interactions

B Abedin, C Meske, I Junglas, F Rabhi… - Information Systems …, 2022 - Springer
A plethora of submissions to this Special Issue showed that while AI is increasingly being
embedded in information systems with potentially severe consequences for humans …

Assessing human-AI interaction early through factorial surveys: a study on the guidelines for human-AI interaction

T Li, M Vorvoreanu, D DeBellis, S Amershi - ACM Transactions on …, 2023 - dl.acm.org
This work contributes a research protocol for evaluating human-AI interaction in the context
of specific AI products. The research protocol enables UX and HCI researchers to assess …

Effects of communication directionality and AI agent differences in human-AI interaction

Z Ashktorab, C Dugan, J Johnson, Q Pan… - Proceedings of the …, 2021 - dl.acm.org
In Human-AI collaborative settings that are inherently interactive, direction of communication
plays a role in how users perceive their AI partners. In an AI-driven cooperative game with …