Today, the impact of social media (SM) and social network services are undeniable. Social
web applications are particularly so pervasive that finding innovative ways to incorporate …

Social media comprises communication websites that facilitate relationship forming between
users from diverse backgrounds, resulting in a rich social structure. User generated content …

In just one decade, social media have revolutionized the life of many people and thus
attracted much attention, not only from industry, but also academia. To understand how …

Web 2.0 technology has supported the arrival of various social and collaborative
applications. Those applications, which is known as social media, provide an opportunity for …

Social media is fundamentally changing the way people communicate, consume and
collaborate. It provides companies a new platform to interact with their customers. In …

Purpose In recent years, social media have attracted considerable attention. Hence, the
purpose of this paper is to conduct a critical literature review of social media research with …

Context Advanced social media tools have changed the way people communicate, share
content, interact, and collaborate. Nowadays, social media (SM) is becoming a valuable …

Social media provides a constant stream of information and offers everyday citizens an easy
way to connect with breaking news. The authors of this report conducted a literature review …

This viewpoint provides insights to anyone who is interested in researching consumer use of
social media or using social media in a managerial context. It will be particularly helpful to …

Social media refers to conversational media (ie, channel or tools used to store and deliver
information). Safko and Brake (2009) highlight the main goal of social media is to engage …