Quality management is an evergreen research theme in the contemporary world. Given the
dominance of technological and turbulent environment with unprecedented customer …

Purpose Industry 4.0 has brought about a paradigm shift in value delivery with the
introduction of disruptive technologies. This has resulted in efforts by organizations to re …

Purpose The main purpose of this paper is to analyse the current literature situation in terms
of relationships between Industry 4.0 and quality management and TQM. The author wanted …

Quality 4.0 is an emerging concept that has been increasingly appreciated because of the
intensification of competition, continually changing customer requirements and …

In the conditions of the modern market economy, in which globalization and competition are
rife, quality is of great importance for determining a company's position in the market. The …

Purpose Quality has undergone several transformations over the past decades. From the
inspection to total quality management (TQM), some tools have been created to improve the …

Quality 4.0 is a new term representing a new featured approach to quality management. The
recent development in information and communication technologies resulted in a great leap …

Purpose This study aims to identify the drivers of human resource empowerment in
understanding the new concept of Quality 4.0 in the digital era. Design/methodology …

Digitalization is rushing throughout the world, namely, in industrial and societal
infrastructures. Hence, digital transformation becomes a pillar of industrial policy, known in …

Industry 4.0 refers to the new technological development occurred at the industrial
production systems. It evolved as a result of integrating Internet of Things, Cyber-Physical …