E-governments have become an increasingly integral part of the virtual economic
landscape. However, e-government systems have been plagued by an unsatisfactory, or …

The work discussed here focused on the evaluation of quality perceptions of users of an
electronic government website. As government organizations have begun to enhance …

Electronic government is being increasingly recognized as a means for transforming public
governance. Despite this increasing interest, information systems (IS) literature is mostly …

Why should we use the public value concept in relation to e-government? This paper is
written in the belief that improved use of Information and Communication Technology (ICT) …

Enterprise Application Integration (EAI) has emerged to support organisations overcoming
their integration problems and it has been adopted by many organisations in various …

This study presents a cross-national examination of e-government adoption in the United
Kingdom and the United States. The results of partial least squares analysis indicate that …

The main goals of e-government are to increase agency efficiency and offer benefits to
citizens. These goals have often been addressed as two interplaying outcomes of public e …

In the past government organisations have paid little attention to service quality or
responsiveness to clients. This changed with the movement termed “new public …

Like the evaluation of all other information systems initiatives, the evaluation of e‐
government in both theory and practice has proven to be important and complex. The …

There is an increasing recognition that various stakeholder groups for e-government have a
significant role to play in ensuring the long-term success of the e-government enterprise …