Agentic Workflows for Conversational Human-AI Interaction Design

A Caetano, K Verma, A Taheri, R Kumaran… - arXiv preprint arXiv …, 2025 - arxiv.org
Conversational human-AI interaction (CHAI) have recently driven mainstream adoption of AI.
However, CHAI poses two key challenges for designers and researchers: users frequently …

SIGCHI outstanding dissertation award: Profiling artificial intelligence as a material for user experience design

Q Yang - Extended Abstracts of the 2021 CHI Conference on …, 2021 - dl.acm.org
HCI has become especially interested in the promises and challenges of user experience of
AI, such as user acceptance, human-agent teamwork, and accessibility. Less discussed …

Crafting Human-AI Interaction: A Rhetorical Approach to Adaptive Interaction in Conversational Agents

R Joshi, K Bengler - Proceedings of the 12th International Conference on …, 2024 - dl.acm.org
As we navigate through the evolving landscape of artificial intelligence (AI), human-AI
interactions have implications across various fields. Despite significant technical …

From human-human collaboration to Human-AI collaboration: Designing AI systems that can work together with people

D Wang, E Churchill, P Maes, X Fan… - Extended abstracts of …, 2020 - dl.acm.org
Artificial Intelligent (AI) and Machine Learning (ML) algorithms are coming out of research
labs into the real-world applications, and recent research has focused a lot on Human-AI …

AI-supported messaging: An investigation of human-human text conversation with AI support

J Hohenstein, M Jung - Extended abstracts of the 2018 CHI conference …, 2018 - dl.acm.org
Despite a growing body of research about the design and use of conversational agents,
existing work has almost exclusively focused on interactions between an agent and a …

From Lived Experience to Insight: Unpacking the Psychological Risks of Using AI Conversational Agents

M Chandra, S Naik, D Ford, E Okoli… - arXiv preprint arXiv …, 2024 - arxiv.org
Recent gain in popularity of AI conversational agents has led to their increased use for
improving productivity and supporting well-being. While previous research has aimed to …

Re-examining whether, why, and how human-AI interaction is uniquely difficult to design

Q Yang, A Steinfeld, C Rosé… - Proceedings of the 2020 …, 2020 - dl.acm.org
Artificial Intelligence (AI) plays an increasingly important role in improving HCI and user
experience. Yet many challenges persist in designing and innovating valuable human-AI …

From explainable to interactive AI: A literature review on current trends in human-AI interaction

M Raees, I Meijerink, I Lykourentzou, VJ Khan… - International Journal of …, 2024 - Elsevier
AI systems are increasingly being adopted across various domains and application areas.
With this surge, there is a growing research focus and societal concern for actively involving …

Survey of User Interface Design and Interaction Techniques in Generative AI Applications

R Luera, RA Rossi, A Siu, F Dernoncourt, T Yu… - arXiv preprint arXiv …, 2024 - arxiv.org
The applications of generative AI have become extremely impressive, and the interplay
between users and AI is even more so. Current human-AI interaction literature has taken a …

'It Is Not Always Discovery Time': Four Pragmatic Approaches in Designing AI Systems

M Windl, SS Feger, L Zijlstra, A Schmidt… - Proceedings of the 2022 …, 2022 - dl.acm.org
While systems that use Artificial Intelligence (AI) are increasingly becoming part of everyday
technology use, we do not fully understand how AI changes design processes. A structured …