Analyzing key influences of tourists' acceptance of online reviews in travel decisions

AYL Chong, KW Khong, T Ma, S McCabe… - Internet Research, 2018 - emerald.com
Purpose The purpose of this paper is to examine what influence travelers' adoption of online
reviews, and whether the online reviews will influence their travel planning decisions …

E-WOM and accommodation: An analysis of the factors that influence travelers' adoption of information from online reviews

R Filieri, F McLeay - Journal of travel research, 2014 - journals.sagepub.com
Online reviews (ORs) are continuing to foster a renewed spread of word-of-mouth in the
travel industry. Travelers are increasingly using ORs to inform them about accommodations …

What makes a useful online review? Implication for travel product websites

Z Liu, S Park - Tourism management, 2015 - Elsevier
While the proliferation of online review websites facilitate travellers' ability to obtain
information (decrease in search costs), it makes it difficult for them to process and judge …

Understanding the antecedents and consequences of the perceived usefulness of travel review websites

P Wang, H Li - International Journal of Contemporary Hospitality …, 2019 - emerald.com
Purpose The purpose of this study is to understand the antecedents and consequences of
the perceived usefulness (PU) of travel review websites. Design/methodology/approach An …

Consumer usage of online travel reviews: Expanding the unified theory of acceptance and use of technology 2 model

G Assaker, R Hallak… - Journal of Vacation …, 2020 - journals.sagepub.com
The present study examines a comprehensive model of travelers' use of online travel
reviews as a form of user-generated content (UGC) through an expanded unified theory of …

The influence of user-generated content on traveler behavior: An empirical investigation on the effects of e-word-of-mouth to hotel online bookings

Q Ye, R Law, B Gu, W Chen - Computers in Human behavior, 2011 - Elsevier
The increasing use of web 2.0 applications has generated numerous online user reviews.
Prior studies have revealed the influence of user-generated reviews on the sales of products …

Online reviews: differences by submission device

MM Mariani, M Borghi, U Gretzel - Tourism Management, 2019 - Elsevier
This study examines the role played by submission devices (mobile vs. desktop) in online
travel reviewing behaviour. We analyse over 1.2 million online reviews from Booking. com …

The influence of online reviews to online hotel booking intentions

X Zhao, L Wang, X Guo, R Law - International Journal of …, 2015 - emerald.com
Purpose–This study aims to investigate the impacts of online review and source features
upon travelers' online hotel booking intentions. Design/methodology/approach–This study …

Understanding user experiences of online travel review websites for hotel booking behaviours: An investigation of a dual motivation theory

J Hwang, S Park, M Woo - Asia Pacific Journal of Tourism …, 2018 - Taylor & Francis
Online travel review websites (a form of social media) have become an important
information source for online travellers. However, previous studies have mainly focused on …

Hospitality and tourism online reviews: Recent trends and future directions

M Schuckert, X Liu, R Law - Journal of Travel & Tourism Marketing, 2015 - Taylor & Francis
In view of the increasing popularity of online reviews and their significant impact on
individual buying behavior as well as on the supply side, this study reviewed and analyzed …