[HTML][HTML] What influences algorithmic decision-making? A systematic literature review on algorithm aversion

H Mahmud, AKMN Islam, SI Ahmed… - … Forecasting and Social …, 2022 - Elsevier
With the continuing application of artificial intelligence (AI) technologies in decision-making,
algorithmic decision-making is becoming more efficient, often even outperforming humans …

[PDF][PDF] Why are we averse towards algorithms? A comprehensive literature review on algorithm aversion

E Jussupow, I Benbasat, A Heinzl - 2020 - researchgate.net
With technological developments in artificial intelligence, algorithms are increasingly
capable to perform tasks that were considered to be unique for humans. However, literature …

A systematic review of algorithm aversion in augmented decision making

JW Burton, MK Stein, TB Jensen - Journal of behavioral …, 2020 - Wiley Online Library
Despite abundant literature theorizing societal implications of algorithmic decision making,
relatively little is known about the conditions that lead to the acceptance or rejection of …

Is algorithm aversion WEIRD? A cross-country comparison of individual-differences and algorithm aversion

NTY Liu, SN Kirshner, ETK Lim - Journal of Retailing and Consumer …, 2023 - Elsevier
Although algorithms offer superior performance over humans across many tasks, individuals
often exhibit algorithm aversion, resisting algorithmic advice in favour of human …

[HTML][HTML] Task-specific algorithm advice acceptance: A review and directions for future research

E Kaufmann, A Chacon, EE Kausel, N Herrera… - Data and Information …, 2023 - Elsevier
Due to digitalization resulting in artificial intelligence advice, there are increasing studies on
advice taking, exploring individual and task-relevant factors associated with the acceptance …

[HTML][HTML] Decoding algorithm appreciation: Unveiling the impact of familiarity with algorithms, tasks, and algorithm performance

H Mahmud, AKMN Islam, XR Luo, P Mikalef - Decision Support Systems, 2024 - Elsevier
Algorithm appreciation, defined as an individual's reliance or tendency to rely on algorithms
in decision-making, has emerged as a subject of growing scholarly interest. Inquiries into …

Who is the expert? Reconciling algorithm aversion and algorithm appreciation in AI-supported decision making

YTY Hou, MF Jung - Proceedings of the ACM on Human-Computer …, 2021 - dl.acm.org
The increased use of algorithms to support decision making raises questions about whether
people prefer algorithmic or human input when making decisions. Two streams of research …

Algorithmic bias: review, synthesis, and future research directions

N Kordzadeh, M Ghasemaghaei - European Journal of Information …, 2022 - Taylor & Francis
As firms are moving towards data-driven decision making, they are facing an emerging
problem, namely, algorithmic bias. Accordingly, algorithmic systems can yield socially …

Watch me improve—algorithm aversion and demonstrating the ability to learn

B Berger, M Adam, A Rühr, A Benlian - Business & Information Systems …, 2021 - Springer
Owing to advancements in artificial intelligence (AI) and specifically in machine learning,
information technology (IT) systems can support humans in an increasing number of tasks …

How to overcome algorithm aversion: Learning from mistakes

T Reich, A Kaju, SJ Maglio - Journal of Consumer Psychology, 2023 - Wiley Online Library
When consumers avoid taking algorithmic advice, it can prove costly to both marketers
(whose algorithmic product offerings go unused) and to themselves (who fail to reap the …