Purpose–The purpose of this paper is to understand users' acceptance of service robots by
integrating perceived enjoyment of service robots and users' need to belong in a technology …

This study illustrates the acceptance behaviour of ubiquitous personal robot services in
Korea on the basis of the previous researches on service quality, systems quality, and …

A service robot is a physical entity integrated with information technology (IT) which can
autonomously provide customized services to people. While the use of robots is regarded as …

Robots are emerging in welfare services, and organizations require information on whether
novel technologies are approved among staff. On the basis of technology acceptance …

The paper presents a study aiming to assess how users belonging to different generations
perceive service robots in the home context, in order to gain insights of multiple aspects of …

The application of robots in service industry is increasing. Compared with related studies in
other countries, the research on users' acceptance of mid-range and high-range hotel …

The present study attempts to develop and empirically test a theoretical model of service
robot use acceptance (SRUA) that intends to explain Indian customers' willingness to accept …

Purpose Robots, as the crystallization of new artificial intelligence, are being applied in
various fields, especially the hotel industry. They are seizing the opportunities, using …

As the role of service robots has become increasingly important in service encounters,
existing literature has widely adopted the technology acceptance model to understand …

The use of service robots is rapidly expanding in many industries, including the retail sector.
In some Asian countries retail companies already deploy in-store humanoid robot assistants …