Social media and customer retention: implications for the luxury beauty industry

E Stokinger, W Ozuem - … strategies: Social media and online brand …, 2015 - igi-global.com
Social media has become an integrated part of everyday life, but its entry into the luxury
goods industry has been far from easy. The use of social media in the luxury beauty industry …

Social media and customer retention: implications for the luxury beauty industry

E Stokinger, W Ozuem - Social media marketing: Breakthroughs in …, 2018 - igi-global.com
Social media has become an integrated part of everyday life, but its entry into the luxury
goods industry has been far from easy. The use of social media in the luxury beauty industry …

The intersection of social media and customer retention in the luxury beauty industry

E Stokinger, W Ozuem - Digital Marketing and Consumer …, 2018 - igi-global.com
Debates regarding the ontological relationship between Social Media and customer
retention have attracted considerable attention, particularly in the luxury beauty industry. The …

Impacts of luxury fashion brand's social media marketing on customer relationship and purchase intention

AJ Kim, E Ko - Journal of Global fashion marketing, 2010 - Taylor & Francis
Luxury brands have always been fashion industry leaders, with admirable aesthetic value
and innovative yet traditional business management. The brands constantly struggle to …

Effects of social media on cosmetic brands

KJ Binwani, JSY Ho - Khusboo, JB & Ho, JSY (2019). Effects of …, 2019 - papers.ssrn.com
Social media has become an increasingly important platform for brands in order to
showcase their products. The social media posts can reach a wide range of potential …

Social media marketing in luxury brands: A systematic literature review and implications for management research

E Arrigo - Management Research Review, 2018 - emerald.com
Purpose Digital technologies and social media have improved the connectivity and
collaboration between firms and customers in all sectors. However, in the luxury sector, the …

The strategic use of social media in the fashion industry

H Kontu, A Vecchi - … marketing for incremental and radical innovation, 2014 - igi-global.com
The importance of social media is evident as millions of people use it to connect with others,
share content, and discuss different topics (Kaplan & Haenlein, 2010; Kim & Ko, 2010) …

[PDF][PDF] A conceptual framework of the impact of social media marketing on consumer's relationship

DM TONȚ, G Tont, MD TONŢ - … of the 7th International Conference on …, 2015 - academia.edu
From the social media marketing perspective, the rapid speed of change in the high-street
fashion industry generated the need to create, adapt and integrate conversations that will …

Why all that noise–assessing the strategic value of social media for fashion brands

H Kontu, A Vecchi - Journal of Global Fashion Marketing, 2014 - Taylor & Francis
The importance of social media is evident, as millions of people use it to connect with others,
share content and discuss different topics. Although it is clear that social media is powerful …

Do social media marketing activities enhance customer equity? An empirical study of luxury fashion brand

AJ Kim, E Ko - Journal of Business research, 2012 - Elsevier
In light of a growing interest in the use of social media marketing (SMM) among luxury
fashion brands, this study set out to identify attributes of SMM activities and examine the …