This paper presents the report of a social media analytics (SMA) review. The review
conducted to find out the methods and tools used in social media analytics, types of social …

Due to industry demands and massive applications, the social media landscape is rapidly
expanding. However, in Sri Lanka, analyzing social media data is still considered a young …

The amount of production data generated by social media opportunities that can be
exploited by various parties, both government and private sectors to produce the …

Social media have become very popular in the last few decades. Users rely on social
network sites like Twitter, Facebook, YouTube, and LinkedIn for both information and …

Social media analytics is an emerging discipline that involves collecting data and
information from social media sites and formulate measurement techniques for deriving …

The use of social media is part of everyday life in both private and professional
environments. Social media is used for communication, data exchange and the distribution …

In recent years the use of Social Media has increased to hundreds of millions of users all
around the world who are participating in the" Social computing revolution" by using social …

Businesses are currently using social media analytics (SMA) to develop insights for
improving performance and productivity across different functions. The SMA knowledge is …

Social Media have emerged as an additional source of information for companies.
Regarding an analysis of the huge data volumes within the Social Web, other approaches …

Using data from social media can be of great value to businesses and other interested
parties. However, harvesting data from social media networks such as Twitter, cleaning the …