Measuring the effects of online-to-offline marketing

IP Chiang, C yi Lin, CH Huang - Contemporary Management …, 2018 - cmr-journal.org
Due to the competitiveness of the e-commerce environment and the emerging usage of
mobile devices, companies have found a new e-marketing strategy, that is, online-to-offline …

What drives recommendation intention and loyalty of online for offline (O4O) consumers?

H Jo - Sustainability, 2023 - mdpi.com
Recently, a number of companies have started to implement commerce platforms that
maximize the profits of offline stores by using online information. This kind of commerce is …

Consumer behavior in online-to-offline (O2O) commerce: a thematic review

P Yao, S Osman, MF Sabri, N Zainudin - Sustainability, 2022 - mdpi.com
Online-to-offline (O2O) commerce is a popular business model which links offline business
activities with online channels. Consumer behavior in O2O commerce is more complex than …

What drives online-to-offline commerce: From a perspective of consumer

Y Yang, Y Gong, B Yu, J Zhang, T He - 2016 - aisel.aisnet.org
The online-to-offline (O2O) commerce has been one of the hottest topics nowadays, but
which features of the O2O commerce drive the consumers to be involved into are still blur …

Consumers' Continued Intention to Use Online-to-Offline (O2O) Services in Omnichannel Retail: Differences between To-Shop and To-Home Models

P Yao, MF Sabri, S Osman, N Zainudin, Y Li - Sustainability, 2023 - mdpi.com
Online-to-offline (O2O) commerce is a specific form of omnichannel retailing, wherein
consumers search and purchase online and then consume offline. There are many different …

What motivates consumers to be in line with online shopping?: a systematic literature review and discussion of future research perspectives

A Srivastava, P Thaichon - Asia Pacific Journal of Marketing and …, 2023 - emerald.com
Purpose This study conducts a systematic literature review to synthesize the extant literature
primarily on “online shopping consumer behavior” and to gain insight into “What drives …

Adding bricks to clicks: Which characteristic of a showroom affects consumers when they shop online?

AA Mahrous, O Tarek, W Kortam - EuroMed Journal of …, 2022 - inderscienceonline.com
There is a recent trend among many e-retailers worldwide to expand their online-only
channels to offline stores to increase demand among their online stores and gain more …

The effect of shopping channel (online vs offline) on consumer decision process and firm's marketing strategy

C Xu, J Park, JC Lee - Internet Research, 2022 - emerald.com
Purpose This research investigates the novel questions of whether and how specific forms of
shopping channels (online vs offline) influence consumers' decision-making. Moreover, this …

A comparative analysis of Chinese consumers' increased vs. decreased online purchases

T Zhou, Y Lu, B Wang - Journal of Electronic Commerce in …, 2011 - igi-global.com
Previous research on online consumer purchases has focused on increased purchases and
neglected decreased purchases. However, factors impacting these purchases are different …

Uncovering the reasons behind consumers' shift from online to offline shopping

HJ Kim, SM Han - Journal of Services Marketing, 2023 - emerald.com
Purpose This study aims to understand why consumers continue to visit physical stores
despite the rise in mobile shopping and online channels. Mobile shopping has changed …