Artificial Intelligence (AI) Adoption: The Case of the Malaysian Financial Industry

SL Kok, S Siripipatthanakul - Advance Knowledge for Executives, 2023 - papers.ssrn.com
Objective: Artificial Intelligence (AI) is regarded as a critical determinant of strategic planning
and the creation of competitive advantage in modern business practices. This study aims to …

Adoption of artificial intelligence in banking services: an empirical analysis

M Rahman, TH Ming, TA Baigh… - International Journal of …, 2023 - emerald.com
Purpose This study aims to understand the importance and challenges of adopting artificial
intelligence (AI) in the banking industry in Malaysia and examine the factors that are …

Artificial intelligence impact on banks clients and employees in an Asian developing country

NM Boustani - Journal of Asia Business Studies, 2022 - emerald.com
Purpose The purpose of this paper is to discuss the application of artificial intelligence (AI) in
banking sector, its impact on banks employees and consumer behavior alike when buying …

[PDF][PDF] AI in decision making: transforming business strategies

S Kaggwa, TF Eleogu, F Okonkwo… - … Journal of Research …, 2024 - researchgate.net
This paper delves into the transformative impact of Artificial Intelligence (AI) on strategic
business decisionmaking, offering a nuanced perspective on how AI is reshaping the …

Financial services employee engagement and attitude toward artificial intelligence: Evidence from Sri Lanka

NJ Dewasiri, AKM Pigera… - … the Spectrum of …, 2023 - emerald.com
This study examines the impact of financial services employees' engagement on the attitude
toward artificial intelligence (AI) in Sri Lanka. The model developed in this study comprises …

Managers' understanding of artificial intelligence in relation to marketing financial services: insights from a cross-country study

E Mogaji, NP Nguyen - International Journal of Bank Marketing, 2022 - emerald.com
Purpose Given that managers play a crucial role in developing and deploying AI for
marketing financial services, this study was aimed at better understanding their awareness …

Exploring the adoption of artificial intelligence in the Zimbabwe banking sector

L Shambira - European Journal of Social Sciences Studies, 2020 - oapub.org
This study examines how far the Zimbabwe banking sector has progressed in adopting AI
(Artificial Intelligence) technology in their banking processes. According to PwC's AI impact …

Employee's Attitude Towards Artificial Intelligence in the Indian Banking Sector

A Dwivedi, K Kochhar - … of Professional Business Review: Int. J …, 2023 - dialnet.unirioja.es
Purpose: This paper aims to examine employees' attitudes towards the utilization of Artificial
Intelligence (AI) in the Indian Banking Sector. The study delves into understanding how …

Revolutionizing Islamic Finance: Artificial Intelligence's Role in the Future of Industry

ER Kismawadi, M Irfan, SMAR Shah - The Impact of AI Innovation on …, 2023 - igi-global.com
This study examines the opportunities and challenges presented by the incorporation of
artificial intelligence (AI) technology into the Islamic finance industry. In terms of research …

Critical factors affecting the adoption of artificial intelligence: An empirical study in Vietnam

TL NGUYEN, VP NGUYEN… - The Journal of Asian …, 2022 - koreascience.kr
The term" artificial intelligence" is considered a component of sophisticated technological
developments, and several intelligent tools have been developed to assist organizations …