… Abstract This study develops and empirically tests the interrelationships between service
quality, customer satisfaction, and customer loyalty in a retail banking context. Increasingly …

… Yet despite the obvious importance of customer loyalty to all businesses, and in particular to
… impact of service quality, satisfaction and trust on customer loyalty to the service provider by …

… customer loyalty. This research developed a linkage between service quality, customer
satisfaction and customer loyalty … effects of service quality on customer loyalty through customer …

… this study is the relationships among service quality, customer satisfaction, and customer
loyalty. The results confirmed that customers' decisions to remain loyal depend directly on their …

… of customer satisfaction and customer loyalty. The … service quality on customer satisfaction
and customer loyalty; (2) to examine the relationship between customer satisfaction and loyalty…

… service quality of Indian commercial banks increases customer satisfaction that fosters
customer loyalty… Data were collected from 350 valued customers of scheduled commercial bank …

… the product, service quality, & customer satisfaction on customer loyalty in … customers and
key informants, the three indicators of product and service quality most influential to customer …

… The objective of this research is to clarify the relationship between three variables of
service quality, customer satisfaction, and customer loyalty and to describe the understudy …

… the effects of service quality, customer satisfaction, and customer loyalty in the library …
service quality and customer satisfaction are significantly and positively related to customer loyalty…

… Background: Service quality, customer satisfaction and customer loyalty … service quality and
customer satisfaction as well as the correlation between service quality and customer loyalty. …